Data in transit between the World and Platform.sh is always encrypted as all of the sites and tools which Platform.sh supports and maintains require TLS or SSH to access. This includes the Platform.sh Console, Accounts site, git repositories, documentation, and help desk.
Data in transit between the world and customer applications is encrypted by default. Only SSH and HTTPS connections are generally accepted, with HTTP requests redirected to HTTPS. Users may opt-out of that redirect and accept HTTP requests via
routes.yaml configuration, although that isn’t recommended. By default HTTPS connections use an automatically generated Let’s Encrypt certificate or users may provide their own TLS certificate.
Data in transit on Platform.sh controlled networks (for example, between the application and a database) may or may not be encrypted, but is nonetheless protected by private networking rules.
All application data is encrypted at rest by default using encrypted ephemeral storage (typically using an AES-256 block cipher). Some Dedicated Gen 2 clusters and the
FR-3 region do not have full encryption at rest.
If you have specific audit requirements surrounding data at rest encryption, please contact support.