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Trust centerPrivacyPrivacy policy summary

Privacy policy summary

Looking for our extended privacy policy? Find it here.
Looking for our GDPR DPA? Find it here.

Data collection

  • Personal data
  • Sensitive personal data for event purposes
  • Log files


  • Some data may be processed outside of the EU. Our list of subprocessors and data locations can be found in our Trust Center


  • Site and Service maintenance and improvement
  • Information request
  • Marketing
  • Customer support
  • Technical issue prevention and detection
  • Fraud and abuse prevention and detection


  • Information relating to customer accounts is retained for as long as necessary to provide our services and comply with legal obligations.
  • Usage data is retained for up to 14 months except for compliance and legitimate business reasons.

Data sharing

  • Affiliate and subsidiaries
  • Third-party service providers
  • Regulators
  • Law enforcement
  • Fraud prevention agencies

Legal grounds

  • Consent
  • Contractual obligation
  • Legitimate interest
  • Vital interest
  • Legal obligation

Your rights

  • Right to access the information
  • Right of rectification
  • Right of deletion
  • Right to object
  • Right to withdraw consent
  • Right to data portability
  • Right to be subject to automated decisions including profiling
  • We do not sell data


  • SOC 2 and PCI Level 1 certification
  • Transport layer security
  • Two-factor identification
  • Encryption at rest and in transit
  • 24/7 incident coverage

Further information

If you have any questions, please consult our Trust Center

If you want to exercise your rights, please contact us, or send an email to dpo@platform.sh.

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