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Blog

New feature announcement: Introducing Automated Backups

backupsgrid
November 09, 2022
Syed Raza
Syed Raza
Associate Product Manager in Product & Engineering

You asked and we delivered! The days of configuring cron jobs to take backups for each of your environments are over.

Soon, for every grid project, you will have your backups automated according to the plan of your choice. Meaning you can focus on deploying today without worrying about whether you can roll back to yesterday - this new feature has you covered. 

We thought we’d give you the heads up so you can get in there early and choose your desired backups plan. And to avoid any data being lost, please do so before the default plans are applied to all projects from November 30th, 2022.

How do Automated Backups work?

To generate Automated Backups, Platform.sh creates a comprehensive, byte-for-byte backup of all your production environments' data on a daily basis. 

These daily backups are taken between 3 AM and 5 AM based on the project’s timezone as live backups to avoid any downtime. They include all persistent data from all running services (MySQL, Solr, etc.) and any files stored on the mounted volumes - ensuring the backups created are as robust as possible. The project’s backups are then retained based on its chosen backup plan, but what are these plans we speak of?

What are the backup plans?

Automated Backups will be available in three different plans: the Essential, the Advanced, and the Premium. Each coming with their own backups schedule and retention policy - check out the image below for a quick reference of each plan’s features. 

Essential

By default, Professional Tier projects will have access to the Essential backups plan which consists of 2 automated and 2 manual backups. Allowing you to create up to 4 backups in total of the production environment so you know you’re always fully covered. 

These backups are retained via the Essential backups plan schedule, as follows: 

  • A backup is taken every day with each retained for two days. 
  • Two manual backups are retained until a new one is taken which then replaces the oldest backup currently stored.  

Are you a Project Owner yourself? Do you need more backups or longer retention for any of your projects? No need to worry - you can already upgrade to the Advanced backups plan which will give you exactly that. 

Remember to do so before November 30th, 2022 to avoid losing any of your current backups which exceed the maximum amount of 4 you can store with the Essential backups plan as the feature will be made default from this date for Professional Tier projects. 

Advanced

For Enterprise and Elite Tier projects, the Advanced backups plan will be their default. 

This plan enables you to retain up to 25 backups - 4 of which are manual and 21 are automated - which are created via the following backup schedule:

  • A backup taken daily, each retained for one week.
  • A weekly backup, each retained for four weeks.
  • A monthly backup, each retained for one year.
  • Four manual backups, all of which are retained until a new one is created and replaces the oldest.

For any Enterprise or Elite Tier Project Owners who feel they need a larger backups plan with more backups and longer retention, that’s absolutely possible. You can already upgrade to our largest and most comprehensive Premium backups plan. 

Remember to do so before November 30th, 2022 to avoid losing any of your current backups which exceed the maximum amount of 25 you can store with the Advanced backups plan as the feature will be made default from this date for Enterprise and Elite.

Premium

Our third and most robust backups plan is the Premium. This plan allows you to create up to 48 backups in total - consisting of 4 manual and 44 automated -via its dedicated backup scheduled, as follows:

  • One backup every six hours, each retained for one day.
  • A daily backup, each retained for one month.
  • Twelve monthly backups, each retained for one year.
  • Four manual backups, all of which are retained until a new one is created and replaces the oldest.

The Premium backups plan  is only available for Enterprise and Elite Tier projects. Is it time for an upgrade? You can always reach out to a member of our sales team to discuss upgrading your plan via our Contact Page

Feel free to take a look at our documentation for a more detailed explanation of each plan’s backup scheduling and retention policies so you can make the best decision for your project.

What does this mean for my projects?

Our new Automated Backups plans will be put into place across all projects, of all tiers, from the 30th of November, 2022. From this date onwards, any projects which have not been purposefully upgraded to a particular backups plan will have the corresponding default applied. But what plan will your project be placed onto? We’ve got all the details below! 

Professional Tier projects

For Professional Tier accounts, all new projects - as well as all projects that were not upgraded to an Advanced backups plan - will have the Essential backups plan applied by default.  

Any projects that have backups exceeding the 4 backup maximum will lose their older retained backups, except for the 4 newest backups which were created. But if you want to select which 4 backups your project retains, you can do so by deleting all extra backups and leaving only the 4 you wish to retain before November 30th, 2022. 

Enterprise and Elite Tier projects

For Enterprise and Elite Tier accounts, all new projects - as well as projects that were not upgraded to the Premium backups plan - will have the Advanced backups plan applied by default. 

Any projects that have backups exceeding the 25 backup maximum will lose their older retained backups, except for the 25 newest backups created. Although - just as with the Professional Tier accounts - you can select which 25 backups your project retains by ensuring that you delete all extra backups and leave only the 25 you wish to retain before November 30th, 2022. However, keep in mind that the older ones will be overwritten as automated backups are created daily with the Advanced backups plan. 

What do I need to do?

If the default backups plan which will apply to your project is sufficient then you don’t need to do a thing - just sit back, relax, and wait for the backup efficiency to come your way! 

If you feel like you’re in need of more backups or longer backup retention than your default plan will provide then there’s no need to worry, an upgrade is just a few clicks away. There is still plenty of time to upgrade your plan before the default is put into place at the end of the month. You can upgrade your backups plan via your Edit plan page in the console before November 30th, 2022 and it will be applied immediately. 

Please reach out to our sales team to discuss upgrading your backups plan, or submit a ticket if you have any trouble.

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